@oraclemiracle Good day, Are you able to wake up this computer in the local LAN(which means another laptop connected to the same Deco)? and as for the internet IP address on the Deco M4, could you...

@Dvice Good day, Sorry for the delay. After checking on the https://global.sitesafety.trendmicro.com/result.php, this website belongs to Chat / Instant Messaging category; Did you choose the correct...

@Jan_H Hi, please refer to the following details: For Deco M5 and Deco P9: Environment Operating Temperature: 0℃~40℃ (32℉~104℉) Storage Temperature: -40℃~70℃ (-40℉~158℉) Operating Humidity: 10%~90%...

@KochBlank Good day, Sorry for the delay. Could you please help me check the bottom label on the Deco M5 to see it is EU version or US version? It would be high appreciated that you could send me a...

@Win8Wee Hi, thank you very much for your kind reply. We would like to forward your case to the senior engineers for further assistance. Please have a check of your email box later. And if anyone had...

@Steve_G1978 Good day, For your case, could you please help me check the following information: 1. What is the color on the main Deco, red or solid green? 2. if you go to More>advanced> IPv4, is...