@RandySea2 Hi, Thank you very much for your time and patience. Could you please try to send a video clip of screen recording about the abnormal behavior on the web UI? Since I tested on my laptop and...

@Djad Hi, nice to see you again and could you please refer to the reply here. And later we would like to forward your case to the senior engineers for further assistance....

Hi All, @Step_An As for your case, we would like to follow up on your case by email later. And If anyone had the same issue, please feel free to send an email to support@tp-link.com with subject#...

@Djad Good day, Sorry for the delay. Could you please help me save the parental control settings on your APP and as well as a list of the websites that are supposed to block by Deco, but actually...

@Hermanator2 Good day, Thank you very much for your time and patience. Could you please help me check the signal strength between the two satellite Decos with the main Deco to see if it is the...

@Johnluan Good day, Thank you very much for your time and patience. Really sorry for the inconvenience. You might need to contact the local shop retailer to return the Deco unit. And if you would...