@wsantos Good Day, Did the live view over 3/4g work before on your smartphone, or it never worked? May I know the model number of your smartphone and who is your SIM card carrier? Have you tried to...

@Dolphin_Nice @dboezm Hi, sorry for the delay. Did you still have the same issue on the Tapo C200? If yes, could you please help me check the following details: When the smartphone is outside of...

@Echai Good day, Thanks for your time and patience. There are more information for your reference. For HQ and LQ issues, to ensure a smooth real-time view in a low bandwidth environment when viewing...

@Ricc Good day, Thanks for your patience. It is ok for Tapo Cam that a motion only last about 20s. And there is no limitation for how long the motion would last for Tapo Cam. Thank you very much!

@ASBGROUP Good day, Thank you very much for your patience. Currently, Up to 50 Smart Actions can be created under one Kasa account, but only up to 3 can be enabled at the same time....

@Caifo Good day, Sorry for the delay. We haven’t got any updated news about the Mac/PC web management from the our developers ; so currently, I am afraid that the answer is still no. Really sorry for...