@Zavac Hi, if it is the same results by using different Windows computers, I am afraid the device is defective and we don't have other method to recover it. You may check with the retailer or local...

@Michi315 Hi, may I have the current issue after factory reset? are you able to login now? If there is any further issue, please let us know the model number and hardware version of your TP-Link...

@Franz89 Hi, I've sent you a private message, please have a check and let us know if it helps.

@NotGivingUpYet Hi, since the MR400 was working fine before, suddenly the issue started recently and even new MR500 has the same issue, it might be ISP base station issue as well, please confirm with...

@PiyushM When you test the mobile phone hotspot, is the phone using the same Jio 5G SIM card? Please make sure the VPN Passthrough are all enabled on the MR600:

@Brian_PH Hi, do you mean bridge mode? MR600 doesn't support bridge mode now, and when using with SIM card, it is a LTE modem and router. May I know why don't you want it to work as a router?