@bjzu Hi, you mentioned two modems, may I know the topology of your whole network? And what is the error message when you are unable to connect the WiFi when AX12 is in AP mode? Please make sure the...

@Pravin369 Hi, please try to create an APN profile manually on Advanced->Network->Internet page and set PDP Type as IPv4 only. If it still doesn't work, please share with us screenshots of...

@Macrox Hi, satellite router doesnt have guest network at this moment, we have reported it to the development team to evaluate it, please wait for any new firmware update.

@hosnaara Could you please let us know what kind of password do you mean? 1. If you mean the login password of your TP-Link device, it is recommended to try admin in lower case. However, if admin...

@Lydia-li2828_ Please try restarting the device and if necessary try factory reset it by holding reset button for about 10s. By the way, what is the model no., hardware version and LED status of the...

@axtwnty Hi, do you mean the AX20 router is a boot loop now and cannot work at all? Please make sure the power adapter is 12V 1.5A for AX20 V1, also try different wall sockets and factory reset...