@jra11500 Hi, thank you very much for the valuable information. We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your...

uKER wrote @Sunshine Appreciated! Just see to take out the part about it only happening over wired. I was thinking as I went and later on figured that the PC was the only one being turned off and...

@Gee580 Hi, AX23v or AX23 Router doesn't support PPPoE passthrough

@alvaaz Hi, you could try following this guide to troubleshoot first: What should I do if I cannot access the internet through Wi-Fi router? If problem still exists, please let us know the Internet...

@powder-dev Hi, our home routers don't support the VPN Kill Switch now and unable to block internet access only when VPN is not connected. We've already forwarded the feature request to our...

@Liam_T @OIP @afcpafcp Hi, thank you very much for the feedback. When the issue happens, all the client devices are still connected but no internet access, or some client devices disconnect...