@Galegomca Hi, it seems that the device has been bricked by the firmware update, you could try following this guide to see if it can be recovered: How to recover the router when it bricked

@wdevefgegf Hi, what is the brand and model no. of your USB hard drive? and the write access doesn't work via both smb and FTP, right？ There is a beta firmware for AX55 V1 here, you could also have a...

@Matthew93 Hi, within the room, may I know if the wireless signal is strong or not? and please try changing wireless channel and channel width for both 2.4G and 5G WiFi to see if it makes any...

@markdagger Hi, when you login the router web interface, are you using local password or TP-Link ID and its password? Please note that the TP-Link ID will not be displayed if you login with local...

@MI_He Hi, may I know the issue happens on wireless connections only, or both wired and wireless connections? And when the issue happens, the wired or wireless connections are still connected but no...

@Gee580 May I know who do you need PPPoE passthrough? Archer AX23 is only a router, not modem, if you would like to configure PPPoE on another device instead of Archer AX23, you could connect another...