@SWSBB Hi, since VX230v is a model for ISPs only, we community don't have much information about it, it is recommended to contact TP-Link Support team via email to report the issue. Your...

@papashanidani Hi, we do have plan to release 5G Mobile WiFi device, but no ETA can be given now. If you would like to use it at home, you could consider desktop 5G Gateway Routers, such as Deco...

@papashanidani Hi, some firmware might not be available on the cloud, thus it cannot be detected by the router web GUI or Tether App, in that case, you could download it from TP-Link official website...

@HUSSIN99 Hi, usually the TP-Link ID or account to login TP-Link Apps is your email address, if you forget the password, you could tap "Forget Password" on the App login page to reset your password....

@Badfarmer Hi, MX515v is a model for ISPs only, we don't have information about it. It was provided by your ISP, right? You could try the following steps to see if it helps, if not, I am afraid you...

@Safty233 Hi, we would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.