@Xoraz Hi, the TD-W8961N doesn't support wireless router mode, thus it has no WAN port or LAN/WAN port. If you are going to connect it to another router instead of bridge modem, you could use LAN...

@Rose9 Hi, please remove all DSL or Ethernet cables from the device, also make sure you are using the original power adapter, the external power supply of this device should be 12V/1.5A. Also try a...

@Predator-117 Hi, when the issue happens, wireless client devices of the router and also the extender are all working fine, only the LAN devices connected to the router have no internet, right? If...

@BAV51 Hi, please share with us screenshot of DSL part on Advanced->Status page, and what is the download&upload bandwidth you paid for? Is your old modem still with you now? and is the the same...

@DogFrog Hi, when the issue happens, please check if the AP isolation is enabled on Advanced->Wireless->Advanced Settings page for both 2.4G and 5G WiFi. By the way, how about the communication...

@DrAnabolicHorse Hi, we would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond. By...