@Romis @banesi @athayde Hello all, do you encounter the same issue that cannot access the HDD once it is encrypted? Can you please tell us the brand and model number of the HDD? When you try to...

@BeethovenLive Thank you for getting back. If that is the case, can you please send us the whole system log on your AX6000, and we will ask our engineers to analyze? I will email you to get the log,...

@Stoker Hello, thanks for getting back with detailed info, we would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do further analysis, please...

@jancef Hello, we would like to contact you via email to see if we can help with this, please check your email box and confirm, thanks a lot.

@Filipex Hello, thanks for bringing this up again. I have sent you a PM, please check and confirm, I hope it helps.

@strabejdser Hello, thanks for updating what you've found. Please check the below instructions that I found online, you may confirm the settings on this msi Windows 10 laptop and ensure it is...