Forums/
Wi-Fi Routers
2020-11-10 06:34:38
@InternetDropped Hello, thanks for asking. Can you confirm if the issue is the wireless disconnect or the C9 router reboot as some other customers encountered? As for the reboot issue, our engineers...
0HELPFULS
Forums/
Wi-Fi Routers
2020-11-10 06:30:41
@Rafagdl Hello, have you tried some suggestions from other customers that we can try to disable the Private MAC address on the iOS14 devices (if there are)?
0HELPFULS
Forums/
Wi-Fi Routers
2020-11-10 06:26:16
@Terni4 @snoken @jaqob Hello all, we feel sorry that this issue really takes long, while I need to say that our engineers are working actively with the R&D, we will soon provide you a beta firmware...
1HELPFULS
Forums/
Wi-Fi Routers
2020-11-10 06:03:52
@Joro_B Hello, thanks for checking. We actually had escalated your case to the engineers in Oct, can you please check your email and update the process with the status, our engineers are happy to...
0HELPFULS
Forums/
Wi-Fi Routers
2020-11-10 05:53:31
@KresnaNET Hello, We would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond. Thanks for...
0HELPFULS
Forums/
Wi-Fi Routers
2020-11-10 05:46:08
@Vasudev Hello, thanks for getting back. When the 2.4GHz internet speed drops to 2M, how about the link speed on the computer when it connects to the 2.4GHz? What is the link speed when the internet...
0HELPFULS

