Forums/
Wi-Fi Routers
2020-10-26 10:14:01
Hello @Rudrayya, sorry to hear the 2.4GHz Wi-Fi speed is not as good as expected, please help verify some details, and we will try to fix it together: 1. Ensure the C6 firmware is up-to-date. If not,...
0HELPFULS
Forums/
Wi-Fi Routers
2020-10-26 10:01:06
Hi @Roflan3B4alo, to locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and respond, thanks a lot.
0HELPFULS
Forums/
Wi-Fi Routers
2020-10-26 09:50:34
@Vedant09 I see, please keep your purchase receipt then in case you will need that for the future warranty. Have a nice day~
0HELPFULS
Forums/
Wi-Fi Routers
2020-10-26 09:47:28
@Hansturbo Hi, thanks a lot for the verification. How about changing the WAN DNS server to 8.8.8.8 and 8.8.4.4, then reboot the AX6000 and reconnect to its Wi-Fi?
1HELPFULS
Forums/
Wi-Fi Routers
2020-10-26 08:43:24
@Maab Hello, thanks for asking. Do you mean the wireless connection will drop when connected to the AX6000 wireless network? Can you see the Wi-Fi name of the AX6000 at that time? It is suggested to...
0HELPFULS
Forums/
Wi-Fi Routers
2020-10-26 08:36:31
@Mate_G Hello, thanks for reporting the issue to the community, can I have more details then our engineers can try to investigate further? 1. Only the 2.4GHz wireless speed is unstable, or 5GHz is...
0HELPFULS

