@Newcastilian Hello, thanks for the update. It seems that you are running the speedtest on the AX11000 web interface when testing the router speed, can you please do the same that testing the speed...

@WIFI_4321 Hello, May I know who is your ISP and what kind of modem/router are you using? What if you connect a computer directly to the front-end modem/router, is there internet access? Please show...

@S.K.V Hello, detailed issue description including the TP-Link device model as well as its hardware version will help a lot in addressing the issue, so don't hesitate to provide as more details as...

@Hodie Hi, check the Firewall and Anti-Virus software on the server: generally, Windows Firewall would block the packages from the VPN Client, disabling the firewall on Windows PC for "public" and...

@PB_59 Hi, the antenna on the C1200 cannot be removed and it is fixed, please refer to the specifications on the website:...

@_pankaj_yadav_ Hello, Can I have a screenshot of the device label which shows the region version of the C20? According to your description, it seems that the hardware might be a customized version...