@24lydia Hello, Do you mean you can not connect to the router's wireless network on your phone or laptop? Please ensure that you use the host wifi password to connect to the TP-Link wifi, and try to...

@Ghost_Rid8r Hi, sorry to hear that. Our engineer will email you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your cooperation and support. Good day.

@Sanki Hello, Below is a setup video for your reference to install your wireless router: https://www.tp-link.com/support/setup-video/ But if you still failed, please refer to the troubleshooting...

@LC74I Hello, Before we are talking about the 5GHz connection performance, it is better to understand that the main difference between the 5GHz and 2.4GHz is that the 5GHz has shorter coverage, so I...

@JC12345 Hello, Please confirm again if you have internet access on your computer when it is connected to the Maxis modem directly (not connected via the old router), as we need to ensure there is no...

@barrow Hi, there is no such option on the router to modify the channel for a specific client, we can only change the wireless channel and channel width as shown below on the router:...