@Navinsolanki Hello, If you failed to set up the internet on the WR820N, please refer to the below troubleshooting first to check the basic settings: What should I do if I cannot access the internet...

@JoelBecker Hello, Please verify if the SR20 is connected to the internet successfully when it is plugged into another router. May I have your network layout that how this SR20 is connected? It is...

@Oliatoon Hello, thanks for bringing this up. As per the cable length issue, 15m LAN cable should be good. May I know it's a cat5e or cat6 cable? Did you test with a shorter cable and the disconnect...

@Al_Aamry Hello, As far as I know, the OpenVPN config file is secured and encrypted when you configure it on the router, there is no other authentication for the clients to login but data is secured....

@Javi.alvaredo Hello, As far as I know, the OpenVPN config file is secured and encrypted when you configure it on the router, there is no other authentication for the clients to login but data is...

@jonny12345 Hello, Please show us the hardware version of your C20 underneath the device, is it an EU version or US version? Please also ensure its firmware is up-to-date as per the hardware. If no...