@Sanchit Hello, Can I have a screenshot of the device label which shows the region version of the C20? If it is C20(US), you may go to the below website to download the latest firmware as per its...

@Jordan1234 Hello, please help verify some details and we will try to fix it together: 1. May I know who is your ISP? What is the detailed network diagram/layout? Is this AX3000 replacing the...

@krnpundir Hello, please help verify some details and we will try to fix it together: 1. May I know who is your ISP? Is the speed 75M tested with the AC router? May I have the model number? 2. What...

@Problems123 Hello, Please refer to the below troubleshooting guide to check some basic settings: Why port forwarding feature is not working on my router? If still no help, please provide the below...

@mattias.online Hello, thank you for your suggestions. As far as I know, there is currently no plan to add this Port mirroring feature back. But your opinions will surely go to our developer and they...

@SanTeleco Hello, sorry about that. As per your description, it seems that the router is damaged when you tried to flash the firmware back. According to the warranty policy, we may not be able to...