@khawrin May I know the detailed network diagram? Is the WR940N connected to a modem or a modem router (the main one), what is the model number of it? What is the IP address you can get if you...

@gvarol @ZapTheWizard Hello all, sorry to respond late. What is the Wi-Fi LED of the Archer AX6000 when the Wi-Fi got disconnected? Can the devices still detect the Wi-Fi network then? Please try to...

@Jagannath Hi, please refer to the troubleshooting guide to check the basic settings if you cannot login to the web UI of the wireless router: What should I do if I can’t log into web-based interface...

@IanSantiago Do you have any VLAN IP provided by Maxis? If yes, please refer to the below instructions to configure it to give it a go: How to configure VLAN ID for your internet connection on...

@Sumit_8169 Hello, As for the auto-reboot issue you reported, we just want to confirm more details and will try our best to figure it out ASAP: 1. Is there any special operation on the router or on...

@Netsurfer Is your iPhone connected to the 2.4G or 5G? How about internet access on your phone? Please ensure you have enabled the Notifications of the facetime and imessage. Try with a different...