@chameleon Hello, thanks so much for your detailed information. Basically, a wireless router is a combination of a wireless access point and a wired router, it routes data packets across a network....

@Tanmay_W Hello, may I know who is your ISP and what is the model number of your modem, please? When all the devices are disconnected from the internet, how about the internet LED on the AX1800, is...

@MAllgood Hello, thanks for getting back with these details. Glad to hear that the DHCP address reservation solved the issue now. We will also ask our engineer to check if we can reproduce this issue...

@DeepakPillai Hello, thanks so much for the detailed information. This case will be forwarded to the seniors and they will contact you next Monday, please keep an eye on your email box and get in...

@singwei Thanks. May I know the model number of your other brand router? This case will be forwarded to the seniors and they will help investigate further, please keep an eye on your email box and...

@singwei Hello, Have you ever tried to change some basic wireless settings yet, including wireless channel and channel width? For example, change the channel of 5GHz to channel 36, 40, and 44,...