@LivesofNine Hello, sorry for any bad experience you've encountered with this router, we hope you could give us a chance to help locate the issue: What is the model number of the wireless adapter on...

@tomtom68 Hello, Does the 5G still encounter dropping outs? How about LAN and 2.4G connections, are they stable? What are the 5G devices connected to the AX6000? Please try to change the 5G channel...

@Cody18 Hello, Our engineer will email you, if you are willing to do further analysis, please check your inbox. Thanks for your cooperation and support. Good day.

@Al_Aamry Hi, If your case had been followed up by the engineers, it is suggested to reply him directly and he will help you resolve it if there is an issue. Thanks.

@HenkHam Hello, thanks for the update. Our engineer will email you, if you are willing to do further analysis, please check your inbox. Thanks for your cooperation and support. Good day.

@mud-flap Hi, thanks for the detailed information. Is it OK to reformat this drive on your computer? NTFS and FAT32 types are suggested. However, if it still cannot be recognized by this router,...