@Deccydoo Hello, sorry to respond late. Regarding to setup address reservation, we will take one of our TP-Link router as example. https://www.tp-link.com/support/faq/182/ For the details to setup on...

@Alick What about the hardware version and firmware version of the HS100? Do they have the same issue? What is the led status of the HS100 when they lost connection? Please ensure that the firmware...

@HellDad Hello, have you ever enabled the widget on your ipad? It seems that you have enabled this feature on the iPhone but not on the ipad. You can follow the instruction what you have done on the...

@aMillionBytes Thanks for your reply, glad to hear that you figured it out finally. Thanks for your sharing again, it helps a lot. You can enjoy the smart life with the device now. Best regards.

@MisterQ Hello, you can login out your own cloud account and login to the kasa app with your wife's account and then you can control the LB100 and HS100. Please be assured of it, multiple devices can...

@Girders What is the OS version of your cellphone? If it is iOS 13, try to restart the iPhone first; Still the same, try to change another smart phone to install the HS100. Any updates, please let us...