@StuartP Does wired connection or 5GHz work properly when the 2.4GHz stopped working? At that time, please connect your computer or smart phone to the 2.4GHz and click here to check its IP address...

@Jesper What is the iOS version of the iPhone? Without any wifi/wired clients showing up, can you see the online devices under Advanced-DHCP client list page? Please tell us the current firmware...

@Jipe First, glad to hear that you have got your NAS working, thanks for your feedback. As for the LAN IP, there is no limitation on the C2300, you can disconnect it from the front-end device and...

@SirDigital Is it still detected by the router even though it is unaccessable? Can you see it on the web UI of the main router? How did you access it? Please show us a screenshot of the picture. Try...

@Donat0 Hi sorry to tell you that the RE350 does not support firmware recovery feature, so there is not much we can do. You can contact our tech support via email to check whether it is qualified to...

Hi all, We got a feedback from our customer who had the same issue to join the 5GHz with his extender, while it is RESOVLED by the firmware upgrade of the virgin Media Hub. So have you guys updated...