@Alefurquim1 Are you saying this issue occurs after you upgrade the C80 firmware to the latest public official version? Actually, we are providing an early-released version in the following thread,...

@klipse Sorry. They are unable to reproduce the issue you're reporting. If you're willing to investigate this further, I'll be happy to escalate your case to the support engineers for further...

@Djratone Email received. The support engineers will reply to you soon to help address the issue and provide a solution.

@Djratone When connecting to the Surfshark VPN server on the phone with 4G/5G, did you use OpenVPN Connect software or software from Surfshark? We need to make sure you can connect to the server with...

@Phelix102 Thank you very much for informing me with additional details. Please do let me know if the issue persists after a factory reset and reconfiguration.

Hello @Djratone Thank you for reaching out to us and welcome to the TP-Link community. Please go through this troubleshooting article to check if you can connect to the Surfshark VPN server. Please...