Hi, That is a little weird, our engineer has contacted you via email, if you are available to do further troubleshooting, please notice your inbox. Good day. CBirmin wrote I have a unique situation...

Hi, These logs are normal. they will show up when running the router. May I know is there any problem occurs? Good day.

Hi, The led became orange then green means that the connection drops and then reconnect; it seems that the wifi signal strength is weak, app cannot pass the command to the plug itself, that is why it...

Hi， 1. Ensure that your device has connected to the router 2. Open a web browser and enter 192.168.0.1 or tplinkwifi.net in the address bar and give it a go. 3. Otherwise, please check the default...

Hi, What is the operation mode of Archer C6? Is it access point mode or wireless router mode? Please confirm whether you can see this option under wireless router mode. Good day. elephant wrote Hi, i...

Hi, Sorry to tell you that we are not familiar with the 3rd party firmware, we are afraid that there is not much we can do. You may search online. Meanwhile, please notice the statement regarding to...