@Sarek That is correct, the HomeShield Parental Control can only be configured and modified via the Tether APP. Can you confirm if the issue persists? What is the OS version of the phone, and how...

Hello @peter363 This sounds more like an internet issue, we can try to find it out. If you connect the smartphones and tablets to another wireless network, such as your neighbors, will they be able...

@marcusob Yes, you can try to reboot the AX6000 and try to login with the correct password again. But please be aware that it will still be locked if you enter the wrong password three or more times....

@MNSRW You should be able to contact the local tech support either via phone call, or email, or Live Chat.

Hello @Andronikos Thank you for reaching out to us and welcome to the TP-Link community. When you use The powerline extenders seem to "vanish", do you mean the powerline extenders disappeared from...

@ETG312 Is the router model Archer AX23 v1.20? Please confirm it by checking the device label underneath the router. If it is Archer AX23, it doesn't support VPN Client feature as per the following...