Kemal61 wrote @Kevin_Z Is it possible to rollback/downgrade to the stable version before. I am working from home and this is a disaster. When I manually want to up/downgrade the firmware i got a...

mdbirkett wrote I also am having this issue after the firmware update. Regarding this issue, we would like to know: 1. Is the internet connection 100% stable before this firmware update? Is updating...

Lucky_Cat wrote @Kevin_Z After installing firmware 1.3.1 Build 20220721 rel.61848(5553) 1. Is the internet connection 100% stable before this firmware update? Is updating the AX11000 firmware to...

@doingnz Thank you so much for your cooperation and efforts in helping verify the internet disconnect issue after installing the latest official 1.3.1 version. Please don't worry about the firmware...

Hello @Zhoerya Do you mean the contact info published on the local official website is not responding? Are you from Indonesia? This is the hotline and email:...

Hello @AMG1105 Regarding the partial RMA request, it's suggested to contact the local tech support to be advised further: https://www.tp-link.com/support/contact-technical-support/#Hotline-Support