Hello @Daisuke93, can I have the model of the modem you are using with the AX1500? BTW, what is the model and hardware version printed on the router bottom sticker? Is it AX1500 or AX10?

Hi @GMora Thanks for reaching out to us. The firmware version of your TL-WR841HP is 170906 right? Please download the latest firmware version from this link And you can refer to below guide to...

Hi @Aashish_AS Thanks for reaching out to us. Sorry to reply you late. Forum has been busy recently. May I know what happened when upgrading the firmware？Was there a power outage? Did you upgrade...

Hi @ivann_ls Thanks for reaching out to us. Normally, a restart can not clear router setting. Please check the user traffic after restarting for 5 minutes. Do not check the settings immediately...

Hi @Cullen Thanks for getting back to us. To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please...

Hello @ccadar, thank you for reaching out to us and welcome to the TP-Link community. Can I have the brand and model of the Windows 10 laptop? What is the model of the wireless card on it? Please be...