@Lucario485 Hello, can you please confirm what are the 2.4G wireless settings on the AX90, such as wireless channel, channel width, and security? If possible, please try disabling Smart Connect on...

@Gijs12345 If you want to change the LAN subnet on the AX50 instead on your Homebase 2, be sure that all the other client devices that connect to the AX50 are getting IP addresses automatically,...

@Criminence That's really weird. If you are willing to troubleshoot further, we would like to escalate your case to our engineers, the engineering team will investigate to see if it is a concern in...

@Hayat We would like to escalate your case to our engineers, the engineering team will investigate to see if it is a concern in the router that can be resolved.

@CityZ3n Here is the HomeSheild introduction: https://www.tp-link.com/en/homeshield/ BTW, which country are you from? We will check.

@kelvin1234 What's the model number of the TP-Link router? If it supports HomeCare or HomeShield, you can check and configure the Parental Control to see if it helps. The guide can be found as below:...