@Degsy Hello, did you get the email from our support engineers? You can check your email again that the engineers tried to troubleshoot your issue while there is no reply from you in Oct, you can...

@ic3b34r Have you tried to reset the router to factory defaults and reconfigure it from scratch? Give it a go first, then monitor the connectivity. BTW, what do you mean by "I need login via Lan...

@itignition Glad to know the issue is addressed and I hope you can get it resolved with the help of your ISP technicians.

@alphald Hello, I want to know if OFDMA is enabled or disabled on the AX73? Try disabling OFDMA, then reboot the router and reconnect to the Wi-Fi network to confirm if the transfer speed will be...

@The.P Hello, that would be normal if you haven't subscribed to HomeShield Pro. Only HomeShield Pro supports the traffic statistics feature. Meanwhile, the prompts on the settings UI seem not clear...

@v1g1lant3 Hello, are the new MacBook and Samsung S20 connecting to the 5G network? How about their OS version? Are there any other devices that also connect to the 5G network and are they connecting...