@XeonHH Hello, just want to confirm, is your son's computer/phone added to a family/group? Be sure that it is in one profile as described in the below FAQ: https://www.tp-link.com/support/faq/2996/

@SumanK Hello, please check the user manual and confirm again if the router LEDs are correctly lit up: https://static.tp-link.com/2020/202010/20201012/1910012833_Archer%20C6U(EU)_UG_REV1.0.0.pdf If...

@divine_islet @Wowiee Hello, follow this FAQ to reset the router if you cannot login with the correct password anymore: https://www.tp-link.com/support/faq/426/

@Dilip00 Hello, follow this FAQ to reset the router if you cannot login with the correct password anymore: https://www.tp-link.com/support/faq/426/

@kaviles Hello, what's the model number of the TP-Link device? Does the Nest Mini 2da generación connect to the 2.4G or 5G network? What is the error message if it cannot connect? You can follow this...

@Guedones Hello, please check and review if the QoS settings on the AX10 are configured correctly. You can follow this guide to modify it: https://www.tp-link.com/support/faq/3069/ If it doesn't...