@woldsweather A couple of comments for clarification. If lights 2 and 3 turn off when you attempt to reset the router, then you must have pressed the "WPS/Wi-Fi" button. The "Reset" button is the one...

@The_Unknown Hi, I see the EB810v is an Aginet router. In case you have got this router provided by your Internet Service Provider (ISP) as part of your broadband service plan, then it's likely your...

@seth01 Hi, It is standard on TP-Link routers that the settings are retained when performing a firmware update. There is also no option available to have the router reset the settings as part of the...

@RameshGokamalla I am glad to hear it works. Could you please also share whether your UE300C Ethernet adapter is version V1 or V2. This should be printed on the serial number label that is attached...

@aljak5141 Hi, Could you please explain in more detail what exactly you mean? If someone had scraped off some of the information that is usually printed on the sticker, then this should be noticable.

@woldsweather If resetting the router doesn't work, then you can only return it to the shop and have it replaced. Can you identify whether pressing the router's "Reset" button actually does anything?...