@Pankajuuuuu This is normal and it happens when a new FW has been released, but it's not published on the global support portal yet.

@KarloVranjes So this was working before, but one day stopped. Now you say it doesn't work neither with older or with the latest firmware. Probably it's good idea to troubleshoot this issue with your...

I am bringing this topic up, because the FAQ document (How to Find the Hardware Version on Your TP-Link Device) has been updated on 06.03.2026. The old version included a description how a user can...

@wzis You didn't mentioned what's the VX230v current FW region and FW version. The FW region can be determined by the VX230v bottom sticker:

@Neptune06 The easiest and probably the only way to use your BE900 in router mode (without double NAT), is to set your ISP device in bridge mode (confirm with your ISP if that's possible). Here's an...

@Barbs Using Tether app may reveal more detailed features related to Homeshiield, you can try that. If it comes to a subscription, you should make your choice whether to subscribe or not.