Hi, I have the YouFibre hub. I've purchased the X50 for outdoor mesh. I can't seem to set it up as mesh though! I can only get it to work by plugging it via Ethernet and choosing a different network n

Hi all Im going round in circles and need help. My wife was wfh yesterday and the WiFi was not working. She used her phone as a hot-spot instead. The main deco is hard wired to a VM3 hub and has been

Hi there I have been using my 3xDeco unit set up for a number of years without issue. All units are on the ground floor level, the main unit and second unit one room apart (approx 8m) and the third un

Hi I have a new phone and need to set the app up on it. The old phone now has a different telephone number to the new phone (which has my original number). Is it simply a case of downloading the App a

Hi, I've had my Deco M9 set up for about 5 years now, and on the whole, it's been great. However, we've just had 2gb BRSK broadband installed, and I think I'm not getting the most of of my wireless se

Hi, I'm having troubles with my new Deco X50 (2-pack) that I've bought a one month ago. I live in a apartment with two floors and I choose the Deco X50 thinking that is one of, apparently, the best op