Wired link not detecting

Wired link not detecting

Wired link not detecting
Wired link not detecting
Yesterday
Model: Deco X60  
Hardware Version:
Firmware Version: 1.5.5

Hi all. I have switched from nest wired mesh to this. I have three points I've patched from my modem to the main x60 and from the main x60 to a switch. The other two x60 office and x60 living room are patched to the same switch via cat6 cabling all working.

 

In the app the main diagram shows a wired link between the office and the living room x60s. 

 

But the main x60 is linked via WiFi but it's cabled correctly 

 

 

Modem to main x60 to switch, 

Switch to two slave x60, only the slave x60 show an ethernet wired connection 

 

I've bought new patch cables

 

The network is slow as all traffic ia pushed through the WiFi connection.

 

The units are new but not detecting the cabling at one end (or preferring WiFi over wired)

 

Network is fine the nest was working perfectly with 3 in a wired mesh. I switched for the iot chanel on dexo not speed

 

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#1
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5 Reply
Re:Wired link not detecting
22 hours ago

  @NStone What's your hardware version? Hopefully there is a new firmware available for your hardware aswell. Just confirm your hardware version.

Please & Thank You !! ❤️
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#2
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Re:Wired link not detecting
9 hours ago

  @ARGamingPK1 

Thank you I couldn't find the HW version.

 

However the issue resolved itself. All links are now showing as wired.

 

BTW this was not as a result of me changing anything. I forgot to mention that I could click on the symbol for the connections and change the links here. But the wired link was only showing on one link, the other only had two WiFi links to chose from, one being stronger than the other.

 

Getting very good WiFi downloads now. Thank you for your offer to help. Plug and play is great.... when it works!

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#3
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Re:Wired link not detecting
8 hours ago

  @NStone No problem. Btw Deco detect Wired Connection automatically and change from WiFi to Wired.

Please & Thank You !! ❤️
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#4
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Re:Wired link not detecting
6 hours ago
Yes but it took 4 days with no change Bought new patch leads , unnecessarily and it took 2 hours to auto detect. All working now thankfully
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#5
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Re:Wired link not detecting
5 hours ago

  @NStone Okay 

Please & Thank You !! ❤️
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#6
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