My new D210 rings my phone but the volume is very very low and I would also like to change the ringtone. How can I do this please.

As the subject says, when I block the camera from accessing the Internet in my router I loose the ability to PTZ. I can still view the feed, but controls do now work. Is there a fix/workaround for thi

I can't seem to record on my doorbell it says let's me know that someone's has pressed the button, if I miss it and then go and look on recordings there is nothing there. Any ideas on whats going on w

Why have detection zones when my td21 detects people way outside the zone. Detection set to 1 on both people and motion

Hi all I have two cameras and one will no longer respond to being set to home or away, even though I can still communicate and control the camera. Any ideas please !

I had 3 switches installed. They connect to my WI-FI, they are recognized by the app but the devices won't connect. VPN is off. What should I look for?