@SKNerissa This article should help, FYI. Why Video Lag, Frame Drops, or Delayed Recordings Occur When Switching Camera Storage to Tapo Hub

SugarBaby wrote @Wayne-TP thanks, should that beta resolve missing recorded playback before and after events? I'm not sure if I understand it correctly by interruption in recorded videos. If it is...

godan wrote @Wayne-TP Got support involved and got 3 messages from them all saying to try the same things,which i have tried multiple times. Einstein once said "those that try the same thing again...

@CraigEblett What does the physical switch look like? Can you share a picture here? What operation corresponds to each position?

@Krummi89 The robot vacuum will update the map during cleaning. So you just need to keep the map 'unlocked', and send the machine to complete a cleaning cycle, then the map will be updated...

@Casacristeva We’re glad to hear that the product issue you encountered has been resolved! We also truly appreciate your satisfaction with the support provided by our support team. About the issue...