@ts73 This case seems require further investigation. To assist with you, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to...

For users who experience similar automation delays or failures, please refer to this article for troubleshooting. What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect or Delay?

For users who experience similar automation delays or failures, please refer to this article for troubleshooting. What To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect or Delay?

@TonyJG This article should help, check it out. What to do if the Detection feature is not working on the TP-Link Camera?

@MyDogTigga This feature is not available on the T310. However, you may consider getting a contact sensor Tapo T110, which supports the feature you needed -- "remind me if the door has been opened...

@Contraband You can find more TP-Link authorized retailers here. TP-Link - Where To Buy