@Didio Just to clarify, the doorbell rings when you press it. And it only stays silent when you use the quick/auto response feature, correct? Can you try to reset the doorbell, see if that help? What...

@Adamshill This article should help, check it out. What to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

@Elel2209 This should help, check it out. What should I do if I fail to configure a Tapo/Kasa Hub

@el_nene How do you determine whether “the hub knows it’s offline”—is it based on whether the device shows as offline in the app?

@Scratchen If you have other phones or tablets, run tests on those as well.

@Scratchen Can you share more info about your devices? This isn't happening on my iPhone. Model and iOS version of your phone. Tapo app version.