@MarkG586 Please try to use another phone or tablet, see if that helps. May i know what's the model and OS version of your phone?

@Nick2172 Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@tiptap Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@aj19 Is the light staying red, blinking slowly, or blinking fast?

@GaryB1969 To configure settings for a doorbell's paired chime, you need to visit: doorbell Device Settings > Doorbell > Paired Chime. Please confirm that you have adjusted the settings in the right...

@Evergreen48 For your case, we recommend reaching out to the support team directly for assistance. Contact Technical Support —————— Related Article Troubleshooting for better audio quality of my Tapo...