Tapo Smart Hub Forums - TP-Link Community

Knowledge Base[Guide] How to Store Tapo Camera or Doorbell's Videos to a Tapo Smart Hub

If you're looking for an easy way to store videos from multiple cameras and are concerned about losing footage due to theft of the camera's SD card, the new feature of the Tapo Hub might be a great so

InstallationOfficial

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Wayne-TP · Latest post 2 weeks ago by Wayne-TP

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New ArrivalTapo H500 Smart HomeBase: 16GB+16TB Expandable Local Storage • Face Recognition • Matter • HDMI

Tapo H500 Smart Home Base All-in-One Security Solution [16GB+16TB] Expandable Local Storage, No Monthly Fees Enhanced AI Detection: Face recognition, Person Detection, Pet Detection, Vehicle Detection

What’s NewMatter

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Wayne-TP · Latest post 23 hours ago by gnz

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TroubleshootingTroubleshooting: What to do If Fail to Configure Tapo H200 Hub

Here are some tips for resolving configuration issues with Tapo H200. Identify the error message you encounter in the Tapo App, and troubleshoot the issue based on the corresponding suggestions. Case

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Wayne-TP · Latest post 2025-08-08 07:33:20 by Wayne-TP

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TroubleshootingWhat To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect or Delay?

Smart Action, a feature that facilitates automation and shortcuts between TP-Link Tapo/Kasa smart devices. Occasional issues like automation/shortcut failure or delays may occur due to network connect

Smart Actions

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Wayne-TP · Latest post 2024-09-25 08:05:08 by Wayne-TP

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Summer Sales Event: Unbeatable Deals Await!

Hey TP-Link Community! As summer heats up, so do the savings and opportunities for our community. We are excited to announce the official Summer Sales Event, featuring exclusive offers across all of o

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Wayne-TP

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SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

Hub Video Storage

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Wayne-TP · Latest post Yesterday by Wayne-TP

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Migration from H200 to h500

Hi, I have quite a few sensors, buttons, and relays connected to an H200 hub. I’ve just purchased an H500 hub but I can’t migrate them. Is it possible to do so? When I use the migration function, I do

By Perrcla · Latest post 11 hours ago by Perrcla

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Tapo h500 hub and c560ws camera compatibility

Any news on when the update for the c560ws to make it compatible with the h500 hub?

Hub Video Storage

By Adamingham · Latest post 20 hours ago by Wayne-TP

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Face recognition does not work anymore

Hello, 15 days ago the face recognition stopped working on all my cameras (1x Tapo C320WS, 3x Tapo C52A and 2x Tapo D235). Does anybody know how to fix it? All devices have the latest firmware (automa

Hub Video Storage

By Seife · Latest post 22 hours ago by Wayne-TP

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Tapo H200 did not receive SW 1.5.2 and has still 1.5.1

* The firmware Tapo H200(EU)_V1_1.5.2 Build 20250603 has been available on the homepage (download for Tapo H200 | TP-Link Germany) since July 1, 2025. * However, my HUB only has firmware 1.5.1 Build 2

By Tobias80 · Latest post 23 hours ago by Martybb

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