3G/4G Routers/MiFi
This Article Applies to: All TP-Link LTE Gateway Routers including Archer MR600, TL-MR6400, etc. Issue Description/Background: Some customers reported that their Jio SIM card was working fine before,
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163Helpful
22992Views
This Article Applies to LTE Advanced Routers, including Archer MR600 and Archer MR500 Problem Description We have received reports from some of our customers regarding issues with carrier aggregation
Carrier AggregationOfficialHighlighted Thread
28Helpful
1757Views
What is Carrier Aggregation? Carrier Aggregation is a key technology in LTE-Advanced system (also called 4G+). In order to meet the requirements of single user peak rate and system capacity improvemen
Carrier AggregationBand SelectionOfficial
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Sunshine
Sunshine2Helpful
460Views
This Article Applies to: All LTE Gateway Routers and MiFi devices Issue Description/Phenomenon After inserting a working SIM card and set up the LTE Gateway Router or MiFi device, internet light is on
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By
Sunshine
Sunshine0Helpful
397Views
This article applied to: All TP-Link 4G Routers Problem Description: Some Indian users reported that they cannot send or receive any SMS with Jio SIM on the LTE routers while it is perfectly working w
SMSOfficialHighlighted Thread
3Helpful
4606Views
Hello everyone, Some customers may report their Onemesh routers are emitting a hidden network, which makes them confused and nervous as they cannot turn it off manually on the router web GUI. The hidd
OneMeshOfficialHighlighted Thread
31Helpful
10483Views
TroubleshootingLTE keeps disconnecting
This Article Applies to: All 4G LTE Routers Issue Description/Phenomenon: Some customers might experience interruptions or disconnections with their 4G LTE routers, their phones or laptops can connect
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18Helpful
13111Views
TroubleshootingSIM Card not Found?
This Article Applies to: All 4G LTE Routers Issue Description/Phenomenon: Customers may find that the SIM Card Status displays a 'NO SIM card detected' error (pictures as below) when they inserted the
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82Helpful
37274Views
This Article Applies to: LTE Gateway and 3G/4G Routers Issue Description/Phenomenon: Some customers may report that they can see the received SMS message numbers on the LTE router web interface Basic
SMSOfficialHighlighted Thread
9Helpful
9250Views
SolutionSIM card is detected but network type shows "No Service" with Italy Tiscali or Fastweb SIM card
This Article Applies to: All LTE Gateway Routers and MiFi devices Issue Description/Phenomenon When inserting a Tiscali or Fastweb mobile SIM card into the 4G device, SIM card is detected but network
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0Helpful
1719Views