3G/4G Routers/MiFi
This Article Applies to: LTE Gateway Router, Deco 4G/5G products Issue Description/Phenomenon Under Wireless Router mode, if you enable 3G/4G Backup and insert a working SIM card, normally it will use
Official3G/4G Backup
4Helpful
646Views
This Article Applies to: All LTE Gateway Routers and MiFi devices Issue Description/Phenomenon When inserting a Tiscali mobile SIM card into the 4G device, SIM card is detected but network type shows
Official
0Helpful
723Views
This Article Applies to: LTE Gateway and 3G/4G Routers Issue Description/Phenomenon: Some customers may report that they can see the received SMS message numbers on the LTE router web interface Basic
SMSOfficialHighlighted Thread
8Helpful
7182Views
New FirmwareArcher MR600 V1
Hi All, Since there are several beta versions for different issues on MR600(EU) V1, now we have made a new beta firmware to fix all the previous issues. Here is the download link: Archer_MR600(EU)_V1_
Firmware UpdateOfficialHighlighted Thread
31Helpful
6043Views
If you have experienced an issue of disconnecting or slowness on the 4G Wi-Fi router’s network due to the auto band selection, Please download and install the following beta firmware on the router to
Highlighted ThreadOfficialBand Selection
161Helpful
90491Views
Hello everyone, Some customers may report their Onemesh routers are emitting a hidden network, which makes them confused and nervous as they cannot turn it off manually on the router web GUI. The hidd
OneMeshOfficialHighlighted Thread
22Helpful
8830Views
TroubleshootingSIM Card not Found?
This Article Applies to: All 4G LTE Routers Issue Description/Phenomenon: Customers may find that the SIM Card Status displays a 'NO SIM card detected' error (pictures as below) when they inserted the
OfficialHighlighted Thread
69Helpful
30069Views
TroubleshootingLTE keeps disconnecting
This Article Applies to: All 4G LTE Routers Issue Description/Phenomenon: Some customers might experience interruptions or disconnections with their 4G LTE routers, their phones or laptops can connect
OfficialHighlighted Thread
15Helpful
9482Views
This article applied to: All TP-Link 4G Routers Problem Description: Some Indian users reported that they cannot send or receive any SMS with Jio SIM on the LTE routers while it is perfectly working w
SMSOfficialHighlighted Thread
2Helpful
3482Views
TroubleshootingNo internet service on LTE Gateway Router
This Article applied to: All LTE Gateway Routers Troubleshooting suggestions: Case 1. No SIM card or No SIM card detected Please refer to this link: [Troubleshooting] SIM Card not Found? Case 2. SIM C
OfficialHighlighted Thread
18Helpful
5591Views