Deco Forums - Home Network Community

SolutionSatellite Deco Units Work Well but Display Offline on the Deco APP

This Article Applied to: Deco M4/M5/M9 Plus, Deco X50/Deco X50-Outdoor etc. Phenomenon Description: The satellite Decos are solid green(or white) and work well but they are displayed "Offline" on the

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David-TP · Latest post Yesterday by Heidi_Alp

15Helpful

1535Views

28Replies

SolutionZscaler VPN / Global Protect VPN Performance Issue with Deco

This Article Applies to： Deco X73-DSL_V1,Deco PX50_V1, Deco X50_V1 Issue Description: Some users reported that, when connecting to Deco, devices that use the Zscaler VPN service, are close to unusable

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David-TP · Latest post 3 weeks ago by David-TP

17Helpful

3473Views

21Replies

SolutionPaint Your Home in Wi-Fi/ Let's begin on the Deco APP

This Article replied to: All Deco models. Recently, we have received some inquiries that the Deco network is green and working fine, but on the Deco APP, it said "Paint Your Home in Wi-Fi and let's be

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David-TP · Latest post 2024-08-01 04:26:35 by c_hock

5Helpful

6284Views

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SolutionDeco S7 Red LEDs but Internet is Online

This Article Applies to: Deco S7_V1 Issue Description/Phenomenon： Sometimes users might notice the following issue: All three Deco units start blinking red after approximately 24 hours of use. The int

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David-TP · Latest post 2024-06-03 01:08:46 by David-TP

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SolutionEthernet Backhaul not working

This Article applied to: All Deco models There are several typical network layouts for Ethernet Backhaul: Case 1 Case 2 If your current network topology is similar to one of them, please refer to the

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TP-Link · Latest post 2024-05-04 21:53:19 by Jonoh1709

45Helpful

33823Views

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SolutionDeco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade

This Article Applied to: Deco X50-Outdoor_V1_1.2.1 Build 20230607 Rel. 65923 Phenomenon Description: After updating Deco X50-Outdoor to 1.2.1, some users might notice their Deco X50-Outdoor randomly w

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David-TP · Latest post 2024-04-08 07:34:49 by Dean_B

16Helpful

4934Views

27Replies

SolutionDeco PX50 Is Not Using Powerline Backhaul to Build up the Mesh Network

This Article Applied to: Deco PX50_V1_1.0.3 Issue Description: After adding all Deco PX50s into the Mesh Network, some users might find that they are only connected via 2.4/5GHz, but without Powerline

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David-TP · Latest post 2024-04-01 18:56:49 by EAMT

9Helpful

2051Views

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SolutionNetwork is always congested according to the Network Optimization on the Deco app

This Article Applies to: Deco with 1.5.x and higher firmware versions Issue Description/Phenomenon: Some customers may report that the Network Optimization feature on their Deco app always displays th

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TP-Link · Latest post 2024-03-16 19:07:24 by Pompik

88Helpful

32627Views

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SolutionOptimize Ethernet Connection on Deco

This Article Applies to: Deco X20 V2 Deco X68 V1/V2 Deco X75 V1 Deco X95 V1 Deco XE75 V1 Deco XE75 Pro V1 Issue Description: During the last few weeks, there was some feedback about the Ethernet conne

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David-TP · Latest post 2024-02-16 00:44:35 by Swoopdown

19Helpful

6587Views

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SolutionDevices Can't Find IOT Network After Enabling it on the Deco APP

This Article Applied to: Deco X20 V3 1.1.0 Deco X25 V3 1.1.0 Deco W3600 V3 1.1.0 Problem description: The latest 1.1.0 firmware has added the IoT Network but some users might find the IoT Network stil

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David-TP · Latest post 2023-12-21 15:00:21 by LimberJack

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1243Views

6Replies