Deco
Previously Reported Models: Deco E4,Deco M5,Deco M9 Plus,Deco X20, Deco X20-DSL,Deco X50-4G,Deco X50-5G,Deco XE75 and Deco BE63 Hi, Deco users, It has come to our attention that randomly, users report
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This Article Applies to: Deco models that support OpenVPN Server Phenomenon Description: When configuring a VPN Server with OpenVPN on the Deco, users reported that whenever trying to export the confi
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This Article Applied to: Deco X50/X55_V1.30/V1.32_1.3.1 Build 20251122 Hey Community, We have received user feedback that when using 1.3.1 Build 20251122 on Deco X50/X55_V1.30/V1.33, NAT Loopback anom
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This Article Applied to Deco X50/X55_V1/1.6,V2/2.6 Deco X20/Deco X60 V4/V4.6 Phenomena Description Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty.
Deco App RelatedOfficialHighlighted Thread
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SolutionResolving Limited Accessibility to Google Services on Specific ISP Networks (Starlink/Launtel)
This Article Applies to: Deco BE65/BE63/BE11000(EU/US/AU/CA/UK)_V2.0/2.6 Deco BE25(US/EU)_V1.0/V1.6 Deco BE65 Pro(EU/US/AU/CA)_V1.0/V1.6 Deco BE65(EU/US/AU/CA)_V1.0/V1.6 Phenomenon Description: Recent
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Hey Community, We have received user feedback that when using official Firmware 1.2.10, or pre-release firmware 1.3.0 on Deco BE63 V2, Deco BE65 V2, and Deco BE11000 V2, NAT Loopback anomalies, such a
Highlighted ThreadFirmware UpdateWi-Fi 7
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This Article Applies to: Deco M5(EU/US)_V1/V2/3/V3.2 Deco M9 Plus(EU/US)_V2/V2.2 Deco X20(EU/US)_V1/V1.2 Deco X60(EU/US)_V1/V2 Hi All, Over the past month, we have received user feedback regarding the
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This Article replied to: All Deco models. Recently, we have received some inquiries that the Deco network is green and working fine, but on the Deco APP, it said "Paint Your Home in Wi-Fi and let's be
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This Article applies to Deco X60_V3.0_1.0.7 Build 20210915 Rel. 62826 Phenomenon Description Several users have mentioned that although the Deco App and web UI indicated that the latest available upda
Firmware UpdateHighlighted ThreadOfficial
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This Article Applied to: Deco M4/M5/M9 Plus, Deco X50/Deco X50-Outdoor etc. Phenomenon Description: The satellite Decos are solid green(or white) and work well but they are displayed "Offline" on the
Official
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Background: Some customers from Bangladesh reported that the mobile devices only work with band 4 (channel 149-165) on 5 GHz, which requires the Deco mesh 5 GHz to work on band 4 channels. The new shi
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Over the past few weeks, there has been some feedback that the Deco VPN Client status consistently shows as "connecting." After further troubleshooting with the engineers, we have identified several s
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