Deco
Previously Reported Models: Deco E4,Deco M5,Deco M9 Plus,Deco X20, Deco X20-DSL,Deco X50-4G,Deco X50-5G,Deco XE75 and Deco BE63 Hi, Deco users, It has come to our attention that randomly, users report
OfficialHighlighted Thread
29Helpful
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This Article Applied to Deco X50/X55_V1/1.6,V2/2.6 Deco X20/Deco X60 V4/V4.6 Phenomena Description Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty.
Deco App RelatedOfficialHighlighted Thread
24Helpful
11425Views
This Article Applies to: Deco models that support OpenVPN Server Phenomenon Description: When configuring a VPN Server with OpenVPN on the Deco, users reported that whenever trying to export the confi
VPNOfficialHighlighted Thread
2Helpful
2167Views
Hey Community, We have received user feedback that when using official Firmware 1.2.10, or pre-release firmware 1.3.0 on Deco BE63 V2, Deco BE65 V2, and Deco BE11000 V2, NAT Loopback anomalies, such a
Highlighted ThreadFirmware UpdateWi-Fi 7
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1880Views
SolutionResolving Limited Accessibility to Google Services on Specific ISP Networks (Starlink/Launtel)
This Article Applies to: Deco BE65/BE63/BE11000(EU/US/AU/CA/UK)_V2.0/2.6 Deco BE25(US/EU)_V1.0/V1.6 Deco BE65 Pro(EU/US/AU/CA)_V1.0/V1.6 Deco BE65(EU/US/AU/CA)_V1.0/V1.6 Phenomenon Description: Recent
Highlighted ThreadOfficial
36Helpful
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SolutionEthernet Backhaul not working
This article applies to: All Deco models There are several typical network layouts for Ethernet Backhaul: Case 1 Case 2 If your current network topology is similar to one of them, please refer to the
OfficialHighlighted ThreadDeco Ethernet Backhaul
58Helpful
64922Views
This Article Applied to: Deco X50/X55_V1.30/V1.32_1.3.1 Build 20251122 Hey Community, We have received user feedback that when using 1.3.1 Build 20251122 on Deco X50/X55_V1.30/V1.33, NAT Loopback anom
OfficialHighlighted Thread
12Helpful
2083Views
This Article Applies to: Deco M5(EU/US)_V1/V2/3/V3.2 Deco M9 Plus(EU/US)_V2/V2.2 Deco X20(EU/US)_V1/V1.2 Deco X60(EU/US)_V1/V2 Hi All, Over the past month, we have received user feedback regarding the
Highlighted ThreadOfficial
23Helpful
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This Article replied to: All Deco models. Recently, we have received some inquiries that the Deco network is green and working fine, but on the Deco APP, it said "Paint Your Home in Wi-Fi and let's be
OfficialLet's BeginHighlighted Thread
33Helpful
14584Views
This Article applies to Deco X60_V3.0_1.0.7 Build 20210915 Rel. 62826 Phenomenon Description Several users have mentioned that although the Deco App and web UI indicated that the latest available upda
Firmware UpdateHighlighted ThreadOfficial
4Helpful
1948Views
This Article Applied to: Deco M4/M5/M9 Plus, Deco X50/Deco X50-Outdoor etc. Phenomenon Description: The satellite Decos are solid green(or white) and work well but they are displayed "Offline" on the
Official
66Helpful
35399Views
Background: Some customers from Bangladesh reported that the mobile devices only work with band 4 (channel 149-165) on 5 GHz, which requires the Deco mesh 5 GHz to work on band 4 channels. The new shi
10Helpful
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