Deco Forums - Home Network Community

SolutionResolving Limited Accessibility to Google Services on Specific ISP Networks (Starlink/Launtel)

This Article Applies to: Deco BE65/BE63/BE11000_V2.0/2.6 Deco BE25_V1.0/V1.6 Deco BE65 Pro_V1.0/V1.6 Phenomenon Description: Recently, there was some feedback that users are experiencing frequent diff

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David-TP · Latest post 2 weeks ago by David-TP

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SolutionReported Issue and Workaround: Unable to Export OpenVPN Configuration File on Deco

This Article Applies to: Deco models that support OpenVPN Server Phenomenon Description: When configuring a VPN Server with OpenVPN on the Deco, users reported that whenever trying to export the confi

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David-TP

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SolutionPaint Your Home in Wi-Fi/ Let's begin on the Deco APP

This Article replied to: All Deco models. Recently, we have received some inquiries that the Deco network is green and working fine, but on the Deco APP, it said "Paint Your Home in Wi-Fi and let's be

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David-TP · Latest post Tuesday by Porkshanks

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SolutionReported Issue and Workaround: Guest Network works only on Main Deco

Previously Reported Models: Deco E4,Deco M5,Deco M9 Plus,Deco X20, Deco X20-DSL,Deco X50-4G,Deco X50-5G,Deco XE75 and Deco BE63 Hi, Deco users, It has come to our attention that randomly, users report

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David-TP · Latest post 2 weeks ago by dawid_p

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SolutionDeco APP Frequently Showing "0 Online Clients"

This Article Applied to Deco X50/X55_V1/1.6,V2/2.6 Deco X20/Deco X60 V4/V4.6 Phenomena Description Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty.

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David-TP · Latest post 3 weeks ago by xplodzs

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SolutionHow to update Deco X60_V3 from 1.0.7 to 1.2.5/1.3.0

This Article applies to Deco X60_V3.0_1.0.7 Build 20210915 Rel. 62826 Phenomenon Description Several users have mentioned that although the Deco App and web UI indicated that the latest available upda

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David-TP · Latest post 2025-12-05 18:08:55 by GaryGnu

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SolutionSatellite Deco Units Work Well but Display Offline on the Deco APP

This Article Applied to: Deco M4/M5/M9 Plus, Deco X50/Deco X50-Outdoor etc. Phenomenon Description: The satellite Decos are solid green(or white) and work well but they are displayed "Offline" on the

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David-TP · Latest post 2025-11-20 11:32:51 by ARGamingPK1

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Solution[Solution] Deco M4 supports Band 4 on 5 GHz for Bangladesh users

Background: Some customers from Bangladesh reported that the mobile devices only work with band 4 (channel 149-165) on 5 GHz, which requires the Deco mesh 5 GHz to work on band 4 channels. The new shi

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TP-Link · Latest post 2025-11-14 14:44:41 by ARGamingPK1

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SolutionEnhancing Network Stability and Security Database Update in Deco M5/M9 Plus1.9.1

This Article Applies to: Deco M5(EU/US)_V1/V2/3/V3.2 Deco M9 Plus(EU/US)_V2/V2.2 Deco X20(EU/US)_V1/V1.2 Deco X60(EU/US)_V1/V2 Hi All, Over the past month, we have received user feedback regarding the

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David-TP · Latest post 2025-11-13 08:36:50 by Johan99

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SolutionDeco OpenVPN Client Always Connecting

Over the past few weeks, there has been some feedback that the Deco VPN Client status consistently shows as "connecting." After further troubleshooting with the engineers, we have identified several s

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David-TP · Latest post 2025-10-31 02:12:10 by David-TP

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