Deco Forums - Home Network Community

SolutionResolving Limited Accessibility to Google Services on Specific ISP Networks (Starlink/Launtel)

This Article Applies to: Deco BE65/BE63/BE11000_V2.0/2.6 Deco BE25_V1.0/V1.6 Phenomenon Description: Recently, there was some feedback that users are experiencing frequent difficulties connecting to G

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David-TP · Latest post 14 hours ago by Willyeckerslike

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SolutionReported Issue and Workaround: Guest Network works only on Main Deco

Previously Reported Models: Deco E4,Deco M5,Deco M9 Plus,Deco X20, Deco X20-DSL,Deco X50-4G,Deco X50-5G,Deco XE75 and Deco BE63 Hi, Deco users, It has come to our attention that randomly, users report

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David-TP · Latest post Sunday by Sburbn_MacGyver

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SolutionSatellite Deco Units Work Well but Display Offline on the Deco APP

This Article Applied to: Deco M4/M5/M9 Plus, Deco X50/Deco X50-Outdoor etc. Phenomenon Description: The satellite Decos are solid green(or white) and work well but they are displayed "Offline" on the

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David-TP · Latest post Thursday by ARGamingPK1

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Solution[Solution] Deco M4 supports Band 4 on 5 GHz for Bangladesh users

Background: Some customers from Bangladesh reported that the mobile devices only work with band 4 (channel 149-165) on 5 GHz, which requires the Deco mesh 5 GHz to work on band 4 channels. The new shi

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TP-Link · Latest post a week ago by ARGamingPK1

10Helpful

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SolutionEnhancing Network Stability and Security Database Update in Deco M5/M9 Plus1.9.1

This Article Applies to: Deco M5(EU/US)_V1/V2/3/V3.2 Deco M9 Plus(EU/US)_V2/V2.2 Deco X20(EU/US)_V1/V1.2 Deco X60(EU/US)_V1/V2 Hi All, Over the past month, we have received user feedback regarding the

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David-TP · Latest post a week ago by Johan99

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SolutionDeco OpenVPN Client Always Connecting

Over the past few weeks, there has been some feedback that the Deco VPN Client status consistently shows as "connecting." After further troubleshooting with the engineers, we have identified several s

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David-TP · Latest post 3 weeks ago by David-TP

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SolutionReported Issue and Workaround: Deco X50-5G doesn't work with Free 5G SA Network

This Article Applies to: Deco X50-5G_V1 Issue Phenomenon: French operator Free Mobile has recently launched its 5G SA (Standalone) network. The operator offers customers access to 5G SA via an option

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David-TP · Latest post 2025-10-28 12:05:48 by ivankamikaze

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SolutionEthernet Backhaul not working

This Article applied to: All Deco models There are several typical network layouts for Ethernet Backhaul: Case 1 Case 2 If your current network topology is similar to one of them, please refer to the

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TP-Link · Latest post 2025-10-20 20:27:36 by luckystrikes

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SolutionDeco APP Frequently Showing "0 Online Clients"

This Article Applied to Deco X50/X55_V1/1.6,V2/2.6 Deco X20/Deco X60 V4/V4.6 Phenomena Description Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost empty.

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David-TP · Latest post 2025-09-22 07:21:07 by David-TP

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SolutionUnable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3

This Article Applies to: Deco XE70/75 Pro_V2/V3 Phenomenon Description： Recently, several users reported that the 6GHz WIFi can't be enabled on the Deco. The 6GHz band is greyed out, and when trying t

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David-TP · Latest post 2025-09-02 07:39:06 by David-TP

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