Deco
Multiple devices stay online durring standby In parental control online time is not working. Online time is counted while devices are in standby.
Parental ControlHomeShield
0Helpful
239Views
Early AccessDeco BE68/BE67/BE77 V1 Pre-Release Firmware 1.3.0 Introduces DoH/DoT, Internet Backup, and More!
Hello Everyone, We're excited to share early access to a new firmware update for the Deco BE68/BE67/BE77/BE13000/BE75, packed with new features and enhancements designed to elevate your Deco Mesh Home
Highlighted ThreadOfficialHomeShieldDoH/DoT
6Helpful
703Views
I purchased home shield and I am using parental control on the go for my kids mobile. Today it completely screwed up the phone. From morning it was always showing time limit exceeded even though there
Parental ControlHomeShield
By
Mangnus
· Latest post a week ago
by Solla-topee
0Helpful
126Views
After the last firmware update, I can't print because Deco blocks the connection between notebook - printer. This behaviour happens in previous firmware update last year. I have the print with the err
Firmware UpdateHomeShield
By
AlucardDante
· Latest post a week ago
by Solla-topee
0Helpful
266Views
Hello Recently when I go into the security tab it offers me more insights with Aieral but when I try and accept the agreement it simply gives me a failed. Should this be shown or is it not released ye
Deco App RelatedHomeShield
By
Beefy80
· Latest post 2 weeks ago
by Solla-topee
0Helpful
197Views
I have a homeshield subscription and much the of the online documentation (videos and help) suggests that I should be able to set app specific time limits. I'm not sure what is going wrong, if I haven
Parental ControlHomeShield
By
decapit8
· Latest post 2026-04-13 10:27:29
by Solla-topee
1Helpful
374Views
Just saw my deco app was updated and new family controls are in, but now I can't set bedtime past 2400, so in case if my daughter YouTube music can run past 12 to 01 for her. This is troublesome downg
Deco App RelatedParental ControlHomeShield
By
Janster01
· Latest post 2026-04-10 07:03:27
by Solla-topee
0Helpful
183Views
Since paying for a home shield and advanced parental controls our internet speed is terrible. We are switching to data on our cellphones just to load a website (forget watching videos) and it is impac
Parental ControlHomeShield
By
Mcarr
· Latest post 2026-04-05 23:40:52
by HelpFixDecoApp
0Helpful
212Views
The question is in the title... Just bought this mesh router in order to block YouTube from kids, but it is not granular enough, as it also blocks Spotify.
Feature RequestHomeShield
1Helpful
268Views
Hi, I'm finding Home Shield is blocking some internet traffic on devices. Mainly websites that require communication of log in credentials back and forth. It manifests by websites just lagging and tim
HomeShield
2Helpful
299Views
I have subscribed for parental controls but the icon is not showing in my app after loading and so am not able to use it
Deco App RelatedParental ControlHomeShield
1Helpful
235Views
Early AccessKidShield Now Open for Trial!
KidShield is a fantastic tool for parents who want to ensure their child's online safety. Unlike the regular HomeShield Parental Control, which only functions when clients are connected to home Wi-Fi,
Parental ControlHomeShieldHighlighted ThreadKidShield
54Helpful
42260Views