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Deco

TP-Link Deco is a whole-home Wi-Fi mesh solution providing seamless Wi-Fi coverage for your house. In this section you can say hello to other members, ask, answer or discuss technical topics regarding Deco products.
Deco

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Hi, I'm running the Deco app Version 3.10.377 on my iphone 16 (iOS 26.2.1). I mostly use it for parental control, so I can allow specific devices connected to my network to connect during specific per
Deco App RelatedParental Control
By Pablo_Betan · Latest post Saturday by Solla-topee
0Helpful
234Views
3Replies
Hi, I'm subscribing home shield pro with fee. but bed time, time limit and off time, any of them doesn't work but the devices under control can get acccess to internet without limitations. The devices
HomeShieldParental Control
By Ume74 · Latest post a week ago by Solla-topee
2Helpful
291Views
9Replies
@David-TP have been using the TP-Link Deco X20 for quite a long time, and its performance, coverage, and stability are truly excellent. However, it is disappointing that such an expensive router still
Parental ControlFirmware UpdateFeature Request
By aminulzx · Latest post a week ago by Solla-topee
2Helpful
228Views
3Replies
After scratching my head for a couple weeks wondering why the bed time schedule sometimes didn't work, or worked when it was not supposed too, I realized that the schedule seems to work a whole day ah
Parental Control
By Chappy84 · Latest post 2 weeks ago by Solla-topee
1Helpful
116Views
1Replies
Multiple devices stay online durring standby In parental control online time is not working. Online time is counted while devices are in standby.
Parental ControlHomeShield
By Ruudw · Latest post 2 weeks ago by Solla-topee
0Helpful
404Views
5Replies
I purchased home shield and I am using parental control on the go for my kids mobile. Today it completely screwed up the phone. From morning it was always showing time limit exceeded even though there
Parental ControlHomeShield
By Mangnus · Latest post 2026-05-11 09:26:15 by Solla-topee
0Helpful
175Views
1Replies
Hello TP-Link team I have had Deco systems since you guys launched them and have been upgrading them all the time. Right now I have e BE85 (one of them is my main deco) and 2 XE75 Pro and one remote s
Firmware UpdateFeature RequestParental ControlDevice Isolation
By Rider · Latest post 2026-05-04 22:16:52 by HelpFixDecoApp
15Helpful
1139Views
16Replies
We have parental controls set so that Weekdays have an earlier time of 9pm rather than 10.30pm. We have set these to be Sunday to Thursday, as those are the days that he has school the next day. Howev
Parental Control
By MAC750 · Latest post 2026-04-29 08:47:00 by Solla-topee
1Helpful
604Views
11Replies
I have a homeshield subscription and much the of the online documentation (videos and help) suggests that I should be able to set app specific time limits. I'm not sure what is going wrong, if I haven
Parental ControlHomeShield
By decapit8 · Latest post 2026-04-13 10:27:29 by Solla-topee
1Helpful
514Views
3Replies
Just saw my deco app was updated and new family controls are in, but now I can't set bedtime past 2400, so in case if my daughter YouTube music can run past 12 to 01 for her. This is troublesome downg
Deco App RelatedParental ControlHomeShield
By Janster01 · Latest post 2026-04-10 07:03:27 by Solla-topee
0Helpful
218Views
1Replies
I have an Advanced Parental Controls subscription. The Parental Control Bedtime time restrictions have stopped working. I have it set to 7:00 PM - 2:00 PM daily. This used to work, but I recently noti
Deco App RelatedParental Control
By soubu · Latest post 2026-04-09 02:52:35 by David-TP
4Helpful
654Views
7Replies
Since paying for a home shield and advanced parental controls our internet speed is terrible. We are switching to data on our cellphones just to load a website (forget watching videos) and it is impac
Parental ControlHomeShield
By Mcarr · Latest post 2026-04-05 23:40:52 by HelpFixDecoApp
0Helpful
236Views
1Replies