Deco
Advanced parental control stopped working since the last few updates. It does not track profile wifi time correctly. Blockig profile doesnt work. Even with profile blocked, device is still connected t
Parental Control
2Helpful
121Views
I've set up parent controls on a fire tv to turn the net off in the evening and then back on in the morning. It turns off fine but then not back on in the morning. When I run a speed test on the tv it
Network ConnectivityParental Control
1Helpful
100Views
Hey guys, can someone please tell me how to subscribe to Homeshield through the deco app. It says I have a 30 day trial but when I click on it I get an error saying "Purchasing not supported due to so
HomeShieldDeco App RelatedParental Control
3Helpful
282Views
Hi. I have 3 x Deco X50 units in my house. The main Deco is connected via ethernet to the modem and incoming fibre broadband with the other 2 Decos creating a network around the house as normal. Perio
Parental ControlNetwork ConnectivityNetwork Deleted
By
Rob_Burnhead
· Latest post 2025-12-11 08:14:59
by David-TP
1Helpful
110Views
I currently have a pair of Eero routers and I'm thinking on switching to the Deco XE75 mesh. I want to know if the following features are available on these routers: Create groups of devices and get b
Deco App RelatedHomeShieldParental ControlWi-Fi Access Control
0Helpful
331Views
Hi there, just bought a DECO X10 with parental control. But this feature is not working at all. I've created a profile, added two websites, using all combination possible (with www, without, with http
HomeShieldParental Control
By
shsmonteiro
· Latest post 2025-12-01 09:41:05
by David-TP
2Helpful
163Views
This Article Applies to: Deco M5(EU/US/CA/AU/UK/JP)_V1/V2/V3/V3.2 Deco M1300(EU)_V1/V2 Deco M9 Plus(EU/US/CA/AU/UK/JP)_V1/V2/V2.2 Deco X20(EU/US/CA/AU/UK/JP)_V1/V1.2/V2 Deco X25(US)_V1/V2 Deco W3600(U
Firmware UpdateParental ControlHighlighted ThreadOfficial
13Helpful
4440Views
I am new to these products and have little to no understanding. I woud like to purchase a product with the primary pupose to enforce remote Parental controls, especially to shut down access to the wif
Parental ControlPresales
By
LHJ
· Latest post 2025-11-19 06:26:25
by Parwithpricks
0Helpful
219Views
Hello, Here is my home configuration: Bell Modem 3GB fibre connection (basement) -> Deco BE95 (basement) -> Switch which is used to connect via cable the other computers, access points (attic), and th
Network ConnectivityParental ControlHomeShieldDeco EasyMesh
1Helpful
569Views
I am trying to use parent control but not able to find the menu in Deco app. Using Model: M4R with latest firmware as; 1.7.0 Build 20250228 Rel.64570 Is parent control still available on Deco app on i
Deco App RelatedParental Control
0Helpful
158Views
Hi there, i have recently update my Deco x20 V1.2 to the latest firmware (1.61 Build 20250910 Rel. 43292) to get more feature on the parental control. most of the time it works fine. however sometimes
Parental ControlNetwork ConnectivityFirmware UpdateDeco App Related
By
SmarthomeBoi
· Latest post 2025-10-27 10:31:50
by SmarthomeBoi
4Helpful
319Views
I set up a sleep time for a profile at parent control. However, after saving it, it simply disappears. when I get back to that same screen, it's not there
Parental Control
1Helpful
193Views