TL-PS310U disappears from network after a while [SOLVED]

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TL-PS310U disappears from network after a while [SOLVED]

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-PS310U disappears from network after a while [SOLVED]
TL-PS310U disappears from network after a while [SOLVED]
2017-09-01 21:24:26 - last edited 2021-01-22 12:35:11
Model :

Hardware Version :

Firmware Version :

ISP :

Hi,

i am using the "print server" TL-PS310U with a Brother DCP-7030.

If i disconnect the power cord and connect it again all works fine.
But the next day the TL-PS310U disappears from my network and i have to disconnect and connect it from power again. The reset button does not work what is weird too. This is really annoying.

Anybody any suggestion what is wrong with my device ?
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#1
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1 Accepted Solution
Re:TL-PS310U disappears from network after a while [SOLVED]-Solution
2019-06-06 20:44:37 - last edited 2021-01-22 12:35:11

I had the same problem as @commanderz described. After 5-10 minutes, my TL-PS310U lost, disappears, no response to ping. The only way to bring it alive again was to reconnect from the power.

I can confirm, that new firmware, posted by @Shield101 (and new download link provided by @FadeFX in reply no. #16) solved this issue. Thank you very much! After a week, TL-PS310U is still online and working like a charm.

 

I have TL-PS310U rev 2.1, stock firmware ver. 2.064.000.T0209.

The new firmware is ver. 2.076.003.T0209.

 

To update new firmware, you have to use web management interface of the print server, using menu "Misc -> Firmware upgrade".

 

It would be fine to post new firmware in official support page of this printserver, because you can find more threads in this forum about this issue.

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#18
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22 Reply
Re:TL-PS310U disappears from network after a while [SOLVED]
2017-09-06 17:41:04
If you can ping the print server at when it disappeared? Test in this way(without the router): PC>>>PS>>>Printer, to check if it works stably.
Then I found someting about resetting the PS http://www.tp-link.com/en/faq-236.html
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#2
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It vanishs
2017-09-07 14:24:05
Can't ping it, it is not visible in my router. It vanishes. Non exisinting. Dead.
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#3
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-06 16:06:23
same problem here, device is not visible until restart (power off and on again) after a while it will disappear again. Resetting the device to factory defaults did not help.
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#4
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-07 16:23:06
What's the hardware version of your PS310U?
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#5
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-08 18:41:04
Ver. 2.1
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#6
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-08 18:41:45
btw, that support forum is a PITA with its moderation rules...
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#7
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-08 18:44:02
meanwhile i have set it up to be used as a printserver and it still disappears. Did that because the FAQ mentioned something quite similar in connection with the usb harddrive filecopy.
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#8
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-09 16:23:03
I have a firmware for TL-PS310U.
Have a try? http://support.tp-link.com/f/d9a1031c9d/?dl=1
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#9
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-29 19:54:00
Just flashed the firmware, will report back later or tomorrow. Btw, the option to update the firmware from the management tool is not working, had tu use the web ínterface.
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#10
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Re:TL-PS310U disappears from network after a while [SOLVED]
2017-11-30 15:23:53
problem solved, thanx @shield101
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#11
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