Archer C5400 2.4G and 5G band reversed after upgrade to latest firmware

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Archer C5400 2.4G and 5G band reversed after upgrade to latest firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C5400 2.4G and 5G band reversed after upgrade to latest firmware
Archer C5400 2.4G and 5G band reversed after upgrade to latest firmware
2017-12-14 03:03:36
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My new Archer C5400 suddenly behaved funny a week after the firmware has been upgraded. The 2.4G channel now runs in channel 64 while the one of the 5G channels runs in channel 1. I have now lost the 2nd 5G channel and the error is saying it is not available due to your region/country. Hard reset at least 10 times still no improvement.

I had a 3 hour chat with TP Link support. No solution.:mad:

Anyone seen this before?
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#1
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Re:Archer C5400 2.4G and 5G band reversed after upgrade to latest firmware
2017-12-14 11:26:58
You would better contact tplink technical support via mail not the chat.
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#2
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Re:Archer C5400 2.4G and 5G band reversed after upgrade to latest firmware
2017-12-14 11:36:44
Hi there, I used to have same issue and contact their email support and then they provided me a replacement. The replacement worked fine till now. I think it may be a fault unit.
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#3
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Re:Archer C5400 2.4G and 5G band reversed after upgrade to latest firmware
2017-12-14 16:41:40
Thanks Adan for the advise. I've just sent to email support. Hope they reply soon
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