How to remove old devices from DECO App

How to remove old devices from DECO App
How to remove old devices from DECO App
2018-01-21 03:07:05 - last edited 2021-02-23 01:50:02
Model :

Hardware Version :

Firmware Version :

ISP :

We run a small business and have the guest network set up. The DECO App shows dozens of devices as "not connected". How do I clear this list to remove all the old devices that have connected and likely never will again?

Thanks.
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#1
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2 Accepted Solutions
Re:How to remove old devices from DECO App-Solution
2019-11-25 10:15:34 - last edited 2021-02-23 01:48:52

@loboent 

at the listing page click the item you would like to remove at the top use the setting icon 

then next page click the 3 dots top right 

at the bottom of the page ytou will see Blacklist , delete. canel 

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#7
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Re:How to remove old devices from DECO App-Solution
2021-02-22 23:33:55 - last edited 2021-02-23 01:49:20

@loboent 

 

You may first have to block (blacklist) the device, before you can remove it.

 

1. Go to Overview > Devices (it may be in Offline Devices if you've unplugged it).

 

2. Hit the gear icon (settings) at top right.

 

3. Hit the three-dots (more) at top right.

 

4. If the option to delete is present, select Delete, then go to step 6. If not, select Blacklist.

 

5. Hit the three-dots (more) at top right again, select Delete.

 

6. There will be a prompt "Deleting this device will also delete related automations". Select Delete.

 

7. Done.

 

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#14
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14 Replies
Re:How to remove old devices from DECO App
2018-01-22 07:57:03
Yes, I too would like to know this! It's been asked before, but nobody came up with a working solution.
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#2
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Re:How to remove old devices from DECO App
2018-01-25 23:14:46
I'd love to know how to do this too.
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#3
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Re:How to remove old devices from DECO App
2018-01-27 14:54:40
So it looks like there's plenty of demand for the feature!!
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#4
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Re:How to remove old devices from DECO App
2018-01-28 07:16:26
I need it too.
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#5
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How to remove old devices from DECO
2018-02-22 01:26:08
Basic feature that should have been there from the start. Hopefully it’s added soon with a update.
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#6
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Re:How to remove old devices from DECO App-Solution
2019-11-25 10:15:34 - last edited 2021-02-23 01:48:52

@loboent 

at the listing page click the item you would like to remove at the top use the setting icon 

then next page click the 3 dots top right 

at the bottom of the page ytou will see Blacklist , delete. canel 

Recommended Solution
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#7
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Re:How to remove old devices from DECO App
2019-11-25 10:19:13

@ivy @loboent at the listing page click the item you would like to remove at the top use the setting icon then next page click the 3 dots top right at the bottom of the page ytou will see Blacklist ,...

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#8
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Re:How to remove old devices from DECO App
2020-11-27 18:13:20

@loboent click on device in deco/tap settings icon in upper right corner/tap 3 circles in upper right corner/tap Delete.

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#9
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Re:How to remove old devices from DECO App
2020-11-27 18:14:04

@baobab68 tap device/tap settings icon/tap 3 dots/select delete

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#10
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Re:How to remove old devices from DECO App
2020-11-27 18:15:14

@RivermillStudi select device/tap settings/tap 3 dots/select Delete

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#11
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