Slow WiFi on laptop fast on other devices issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Slow WiFi on laptop fast on other devices issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Slow WiFi on laptop fast on other devices issue
Slow WiFi on laptop fast on other devices issue
2018-02-17 08:37:16
Model : Archer C7

Hardware Version :

Firmware Version : 1.0.5 Build 20171101 rel.37754(4555)

ISP : Vivacom

Hello, I bought new WiFi adapter- TP- Link AC 1750 Wireless Dual Band Gigabit Router
Archer C7. Internet speed is going really slow on my HP laptop but fast on other devices like phones other laptops and TV. I check it here: http://www.speedtest.net/


I tried literally everything.. My router location is not near any other device. I reset DNS, I use latest drivers I changed my Broadcom driver to his previous version but there was no effect so I updated it. I reset my router and laptop to their factory. I use 11th channel, 40 mHz width (I tried on 20 and auto also), my mode is 802.11 b/g/n mixed (tried g/n and n only). My Broadcom properties: bandwidth capability is 11b/g:20/40MHz (tried on 20 only also), IBSS Mode is 802.11b/g/n Auto, XPress (TM) Technology is enabled. Power Management: Allow the computer to turn off this device to save mode is not set. I called TP- Link support and they connected to my laptop through Team Viewer and checked my setting and my WiFi was slowing down again. When I disconnect it from the laptop and connect to it again the wifi is perfect for couple seconds and then it's slow. It is 0,5-2 Mbps. I didn't have that problem on my old adapter. I use 2.4 Ghz on this laptop. I checked the speed from my other devices on 2.4 Ghz also


http://www.speedtest.net/result/7064783112 -fast
http://www.speedtest.net/result/7064794255 -slow (I haven't changed anything, this is just now)


HP ENVY 15 Notebook PC
OS: Windows 10 Home 64-bit
Microprocessor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
System memory: 8GB
Video:
Intel(R) HD Graphics 4600
Graphic memory: 2,161 MB
When I go to Device Manager it shows:
Broadcom BCM43142 802.11 bgn Wi- Fi Adapter
Realtek Pcle GBE Family Controller
  0      
  0      
#1
Options
7 Reply
Re:Slow WiFi on laptop fast on other devices issue
2018-03-16 17:52:20
Maybe it's not compatible? Do you get any advice/solution from tplink support?
  0  
  0  
#2
Options
Re:Slow WiFi on laptop fast on other devices issue
2018-03-17 00:17:21

flying snow wrote

Maybe it's not compatible? Do you get any advice/solution from tplink support?
I didn't get any advice/ solution from tplink support. I contacted to Microsoft support and HP support and they couldn't help me. I think the problem is that my router is not working properly with my laptop.
  0  
  0  
#3
Options
Re:Slow WiFi on laptop fast on other devices issue
2018-03-19 19:51:46
it may be a compatibility issue. If you connect your laptop to other wireless network, what speed you can get?
  0  
  0  
#4
Options
Re:Slow WiFi on laptop fast on other devices issue
2018-03-20 00:47:10

flying snow wrote

it may be a compatibility issue. If you connect your laptop to other wireless network, what speed you can get?
When I connect to other wireless network I don't have any problems my speed is perfect. The issue appear only on Archer C7
  0  
  0  
#5
Options
Re:Slow WiFi on laptop fast on other devices issue
2018-03-22 09:59:38
How about wired speed on the HP laptop to the C7? is that normal? you may also check the wireless link speed when connected the laptop to C7 via WiFi
  0  
  0  
#6
Options
Re:Slow WiFi on laptop fast on other devices issue
2018-03-23 02:11:12

Anton L.Z. wrote

How about wired speed on the HP laptop to the C7? is that normal? you may also check the wireless link speed when connected the laptop to C7 via WiFi
If the laptop is wired I don't have any problems with the speed.
  0  
  0  
#7
Options
Re:Slow WiFi on laptop fast on other devices issue
2018-03-23 11:38:49
That is about Network card in laptop!
  0  
  0  
#8
Options

Information

Helpful: 0

Views: 1917

Replies: 7

Related Articles