Archer C9 V1 unable to connect to Orcon Fibre

Archer C9 V1 unable to connect to Orcon Fibre
Archer C9 V1 unable to connect to Orcon Fibre
2018-03-17 12:02:32
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Hi There, I'm hoping someone can help me connect to the Orcon network.
Since purchasing the Archer C9 I've been unable to connect to Orcon.
After a few conversations with them the only info they can give me is setting internet connection to ' Dynamic IP' , set IPTV to custom and to VLan 10 priority 0. with no IGMP or 802.1q tag. and set MTU size is 1492
I've tried mac address cloning. trying pppoe with user name and password but all without success. Orcon said there is nothing more they can do as they don't support it. Is there anyone that can help? it's Orcon NZ
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#1
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16 Replies
Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-18 05:22:52
This is what I needed for vodafone. Hope it helps



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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-18 05:56:08
Thaks for that I appreciate your replay. Unfortunately that didn.t work either so I'm beginning to think it's faulty as it doesn't even try to connect :(
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-18 06:19:12
You have the UFB box plugged into the wan/internet port on the router? Is it picking up the dynamic IPs? Which firmware are you running? Are you sure orcon uses vlan 10?
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-18 06:49:26
Hi yes as the internet light turns orange when plugged in but it doesn't pick up any IP's I've rebooted several times . I've tried different firmwares, the latest being a firmware from tp-link UK from 2016.
Firmware version is 4.1.0 Build 20160517 Release 35411.
The latest firmware from TP-link Austrailia actually omits the IPTV function so no way of using VLAN tagging at all.!!
Orcon did specify VLAN 10 along with PB Tech ( a local computer supplier) and various other searches.
Very frustrating for my wife as I've been only focusing on this all weekend HA!
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-18 07:50:11
I went through the exact same thing as you last wknd, this firmware works https://www.tp-link.com/uk/download/Archer-C9_V1.html#Firmware
The only thing you need to do is the settings I posted, it should just work
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-18 08:46:07
Thanks for that. I'll try that firmware and let you know. :)
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-18 08:58:39
If it's the latest one, (C9 V1_160517) that's the one I'm already using. :(
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-19 02:37:37
Did you make sure you ticked 802 tagging? It wont work if you dont tick that
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-19 08:05:14
Thanks again for replying. I think I tried with and without tagging but will double check when I get home from work. Cheers :)
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#10
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Re:Archer C9 V1 unable to connect to Orcon Fibre
2018-03-19 15:30:14
Nah No luck.
I think I may have echausted all avenues.
Many Thanks for your help Zerofunds. It's very much appreciated. I hope that TP-link technical support can help but I'm not holding my breath!
Cheers.
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#11
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