Same problem here. We've had our Deco since December. It worked fine for the first several weeks but now, while the wireless and Pause/Play controls are fine, we are seeing (null) for most Insights (daily and monthly reports), and it seems like we're seeing ugly hostnames like captive.roku.com more often.Also disconcerting is that TP Link staff don't seem to be spending any time on this forum any more. It feels like the product is being pushed aside. ?

i contacted tp-link support and they told me that some website or app can't be recognized by Trendmicro so it will show as null. It will be fixed in the next update.

Shield101 wrote

i contacted tp-link support and they told me that some website or app can't be recognized by Trendmicro so it will show as null. It will be fixed in the next update.

Next update of what? I'm running the same firmware today as I was in January, when the Insights reports worked.Thanks.

I have the same observations of (null) entries. It defeats the purpose of monitoring websites visited by my teens! I hope TP-Link (& TrendMicro) can quickly fix it in next firmware update.

WaferGuy wrote

I have the same observations of (null) entries. It defeats the purpose of monitoring websites visited by my teens! I hope TP-Link (& TrendMicro) can quickly fix it in next firmware update.

For unknown reasons, the problem was resolved in last 2 weeks. Now "insight" does not show (null) anymore! It's working!

So it has - current insights don't show the issue! Great!