Deco M5 stops working after last update.
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Deco M5 stops working after last update.
Model :
Hardware Version :
Firmware Version :
ISP :
Since the last update (1.2.1 Build 20180606 Re. 52910) I have noticed that the internet connection on all my devices fails from time to time.
I have a variation of wireless equipment connected, such as 2 Google Chromecast Audio, several Samsung Tablets and phones
The modem is a KPN V10 Experia box, made by ZTE.
The Deco’s are Ethernet connected in a star configuration, whereby 1 is connected directly onto the modem and the other two via a switch. The one directly connected to the modem is set up as the main Deco
The problem mostly start with slow connection, which intensifies until no more connection exists. Phones then switch over to 4G. When that happens, the app still shows all three Deco’s as being online and working fine. Sometimes everything stops, even the IPTV boxes and only resetting the modem and all Deco’s will solve the problem for a while.
The Deco set worked fine until the last update. Problems started the moment the new software was installed in the Deco's.
The problem exists in Routed mode as in Access mode. I had a problem logged ((25484) but no result yet!
Hardware Version :
Firmware Version :
ISP :
Since the last update (1.2.1 Build 20180606 Re. 52910) I have noticed that the internet connection on all my devices fails from time to time.
I have a variation of wireless equipment connected, such as 2 Google Chromecast Audio, several Samsung Tablets and phones
The modem is a KPN V10 Experia box, made by ZTE.
The Deco’s are Ethernet connected in a star configuration, whereby 1 is connected directly onto the modem and the other two via a switch. The one directly connected to the modem is set up as the main Deco
The problem mostly start with slow connection, which intensifies until no more connection exists. Phones then switch over to 4G. When that happens, the app still shows all three Deco’s as being online and working fine. Sometimes everything stops, even the IPTV boxes and only resetting the modem and all Deco’s will solve the problem for a while.
The Deco set worked fine until the last update. Problems started the moment the new software was installed in the Deco's.
The problem exists in Routed mode as in Access mode. I had a problem logged ((25484) but no result yet!