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Brother printers is the most trustworthy among all printers, provides the user with not just best print outputs but also, scans the documents perfectly, but also gets into technical errors sometimes such as the one given above this error generally occurs on windows 8 operating system when the settings of this operating system get into fault so it’s the operating system’s settings fault that needs a check , if even a reset doesn’t help one should also take a look if the ink cartridges are filled up with ink properly, for more info ring the brother expert at Brother Printer Contact Number UK. More info visit us: http://www.printerhelpnumbers.co.uk/brother-printer-help-uk.php