Samsung TV dropping M9 connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Samsung TV dropping M9 connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Samsung TV dropping M9 connection
Samsung TV dropping M9 connection
2018-12-30 11:40:07

I just set up a two unit M9. Everything seems to be working fine but my 5ish years old smart television drops the wireless connection after few minutes. Other clients continue connecting just fine. I have the main unit connected to an ADSL modem. I have tried both modes, router and access point, with same results. TV restart solves the issue for the next few minutes. Software updates are up to date. What should I try next?

  1      
  1      
#1
Options
5 Reply
Re:Samsung TV dropping M9 connection
2018-12-30 22:25:10

Did you try a factory reset of the TV? (not just a turn off/on). 

  0  
  0  
#2
Options
Re:Re:Samsung TV dropping M9 connection
2019-01-01 07:41:43

No I didn't. Will give it a try some day. I found a workaround by bringing a deco close to the TV and connecting them with ethernet.

 

  0  
  0  
#3
Options
Re:Re:Re:Samsung TV dropping M9 connection
2019-03-11 12:19:30

A bit old but this could be a samsung issue. Try to manually force the samsung tv to use one of these DNS settings.

 

1.1.1.1

8.8.8.8

8.8.4.4 

 

I have been troubleshooting this for a while and it seems like it can’t find the samsungs internal dns server and disconnects the wifi. 

 

 

  0  
  0  
#4
Options
Re:Samsung TV dropping M9 connection
2020-04-11 02:30:56

@jra72 You should change your TV and use online TV applications as an alternative to the M9 connection. I am using Mobdro 2020

  0  
  0  
#6
Options
Re:Samsung TV dropping M9 connection
2020-05-11 18:35:26

@jra72 Its not the TV - its the Deco M9 Plus - pure Chinese junk!

  0  
  0  
#7
Options